Delivery

All orders are sent within 3 working days via chosen method of delivery.

Returns

We hope you love your House of Bohème purchase, however if you are looking to make a return or exchange then we are happy to offer a full refund or exchange on any items shipped back to us within 14 days, providing they arrive in their original, saleable condition. Unfortunately we cannot refund the return delivery cost.

Please email hello@thehouseofboheme.com confirming what you would like to send back and if you require a refund or exchange, along with your order number. For health and safety reasons, we cannot accept returns on any products from our holistic range.

Please note:

The House of Bohème does not accept liability for any returned goods lost or damaged in transit.

The original shipping fee will not be refunded.

Any import duties or shipping costs that may arise for returning items will need to be covered by you.

We recommend all returns are sent using an insured and recorded delivery service with tracking and scanning.

Please be sure to include your order number when returning the piece.

Returns outside the stated 14 day grace period cannot be accepted.

Once we receive the returned item we will assess it and will notify you about whether we are accepting the product for return.

Refunds will only be made to the card used to purchase the goods with.

Credit and Debit Card refunds may take up to 10 working days for your bank to complete. The House of Bohème does not accept liability for the length of time particular banks take to process refunds.

Alternatively, if you wish to exchange your item, subject to stock availability, we will do our best to exchange items. You will be charged for shipment.

Amends

If you need to amend any details (such as delivery address) of your order please contact us immediately hello@thehouseofboheme.com as once an order has been shipped it cannot be cancelled or amended.